Case Study: Return on Investment: Why Talking about Values Makes Sense
The story is familiar to anyone in technology: IT and business leaders clashing over how a project should progress. It happens all the time and causes project delays, overruns, conflict, and ill will. Sometimes these conflicts are due to miscommunication. Often, though, these conflicts stem from a deeper difference: that of values. This case study shows how simple conversations about values can result in huge returns for project performance and success.
[LINK: http://www.partneringresources.com/articles/ROI_Investments.pdf]
