Measuring the Intangible: How the National Braille Press Evaluated Culture, Collaboration, Morale, Impact of Restructuring, and More
There are many ways to evaluate intangibles like culture, collaboration, employee morale, team performance, and the impact of restructuring. But how do you measure all five at once without over-stressing the organization? The National Braille Press successfully used organization network analysis to evaluate its progress and identify simple, yet effective, improvement actions. Read this case study to find out how they did it.
[LINK: http://www.partneringresources.com/articles/White Paper - NBP v1-0.pdf]
