How to Have Influence
By Joseph Grenny, David Maxfield and Andrew Shimberg. External link.
Only 5% of significant organizational change efforts avoided substantial disruptions and finished on time, according to Gartner. This article from MIT Sloan Management Review explains how you can stack the deck in your favor. External link.
[LINK: http://sloanreview.mit.edu/the-magazine/articles/2008/fall/50113/how-to-have-influence/]