Gartner Presentation Preview: How Work Really Gets Done: Capitalizing on Hidden Networks
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Why do well-planned change initiatives fail? Why do brilliant strategies fail to be executed? Why do companies discover critical knowledge resources only after they've left the company? Because every organization has a hidden system: a web of relationships and informal networks that make or break strategies and plans. This excerpt from a keynote presentation at the 2008 Gartner EXP HR Summit, discusses how knowledge of hidden networks can help HR organizations accelerate change, execute strategy, and retain intellectual capital.
[LINK: http://www.partneringresources.com/articles/GartnerEXPHRSummitPreview.pdf]